Privacy Policy
We are committed to protecting and respecting your personal data. This policy explains how we collect, use, and safeguard your information.
TripClub Private Limited ('TripClub', 'we', 'us', 'our') is committed to complying with data protection principles and provisions under applicable laws.
This Privacy Policy sets out the basis and terms upon which TripClub collects, processes, uses and/or discloses your information that is obtained from you when you access TripClub Platform and/or use the Services. By visiting TripClub Platform, you are consenting to the collection, processing, usage, and disclosure of your Personal Information as set out in this Privacy Policy.
Collection of Information
1. Opening Your User Account
When you open a User Account, we collect Personal Information such as your name, email address, username, password, and telephone number.
2. Using Our Services
- Correspondence between you, us, and our Operators.
- Details necessary for reservations (travel documents, age, insurance info).
- Usage details (traffic data, location data, IP address, browser type).
Usage of Information
We use your data to:
- Fulfil reservations and bookings.
- Provide customer support.
- Improve platform experience.
- Send timely notices & special offers.
Disclosure
We may share data with:
- Operators (Hotels, Tours, Transport).
- Third-party service providers (Hosting, Analytics).
- Legal authorities if required by law.
Storage & Security
Your Personal Information is stored as long as necessary to fulfil the purposes described in this Privacy Policy. When it is no longer necessary, we will delete the data.
Secure Transactions: All payment transactions carried out by us or our chosen third-party provider will be encrypted using online encryption technology.
Your Rights
You may access, correct, or erase your Personal Information via your user portal or by emailing [email protected].
EU Data Subject Rights
Privacy Inquiries
If you have any questions about this Privacy Policy, please contact our Data Protection Officer.
Mr. Vinay Thakur
TripClub Private Limited
RZ-4, 2nd Floor, Palam Vihar Road,
Sector 6, Dwarka, Delhi 110075
+91 8860709211