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Legal

Terms of use

The agreement between you and TripClub Private Limited when you use this site, the app, or book a trip through either.

8ClausesTripClub Pvt LtdIssued byIndiaJurisdictionPublishedGrievance officer
01

Who we are, and what this covers

Welcome to tripclub.com (“Website”) and the TripClub Android and iOS app (together, the “App”). The domain name of the Website and the App is owned by TripClub Private Limited (“we / us / our / TripClub”), a company incorporated under the provisions of the Companies Act, 1956.

The customer’s (“you / your / traveller”) use of the Website, App, services and tools is governed by these terms and conditions (the “Terms of Use”). If you transact on the Website or App, you are also subject to the policies that apply to that transaction. Your use of this Website and App constitutes your binding obligation and agreement to all such terms.

02

Limitation on content usage

Your use of any information or materials on this Website and App is entirely at your own risk, for which TripClub shall not undertake any liability.

You are restricted from modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works from, transferring, or selling any information obtained from this Website or App.

Unauthorised use of the Website or App may give rise to a claim for damages and/or be a criminal offence.

03

Limitation of liability

TripClub merely provides a technology platform. The ultimate liability rests on the respective Travel Agent and/or Service Provider.

Passport guidelines

  • Validity of passports should be at least 6 months from the date of return.
  • Hand-written passports will not be considered valid.
  • Passports must have a barcode and should not be mutilated.
  • The name on the passport should match the name on other visa documents.
04

Health regulations and pandemics

The customer agrees that due to pandemics such as COVID-19, service providers may refuse services if the customer exhibits symptoms or refuses to comply with safety advisories.

TripClub will assume no liability for refusal of service by the end service provider. Refunds are strictly subject to the terms of the service provider.

05

Force majeure

TripClub is not liable for failure to perform its obligations due to acts of God, war, strikes, epidemics, or other causes beyond reasonable control.

06

Transaction privity

TripClub is a platform connecting you with agents. The contract for the sale of services is strictly bipartite between you and the travel agent.

07

Editorial codes of conduct

At TripClub we strive to do business lawfully and ethically, which includes acting with honesty and fairness in all we do.— Vinay Thakur, CEO

Disclaimer: TripClub claims no credit for images featured on our blog site unless otherwise noted. If you own rights to any images and wish them removed, please contact us.

08

Grievance officer

In accordance with the Information Technology Act 2000 and the rules made under it, the name and contact details of the Grievance Officer are published below. Please contact the officer for any legal concerns.

Mr. Gaurav KumarTripClub Private Limited(formerly Magical Memories Private Limited)
Written to be read. If any clause is unclear, ask before you book rather than after — contact the desk and a person will explain it.